Refund policy
Last Updated: April 23, 2025
At Lehmuny, we take pride in the craftsmanship and quality of our garments. If something isn’t quite right, we’re here to help — within our exchange-only policy.
📦 EXCHANGE POLICY
We currently offer exchanges only in case of size issues.
Refunds, returns, or exchanges for any other reason are not available at this time.
✅ Conditions for Exchange:
-
The item must be unused, unworn, and in its original condition.
-
All original tags must be attached.
-
Exchange requests must be initiated within 7 days of delivery.
-
Only size exchanges are accepted. Style or color swaps are not supported at the moment.
📩 HOW TO INITIATE AN EXCHANGE
-
Email us at lehmuny@gmail.com with:
-
Your order number
-
The item you wish to exchange
-
The new size you need
-
-
Our team will get back to you with the next steps and return shipping details.
Note: Return shipping costs for exchanges are to be borne by the customer. Lehmuny does not provide reverse pickup at this time.
🚫 NON-EXCHANGEABLE ITEMS
-
Items returned without prior email confirmation
-
Garments showing signs of wear, damage, perfume, or alterations
-
Items requested for exchange after 7 days of delivery
📦 SHIPPING DAMAGE OR WRONG ITEM?
If you’ve received a wrong item or something arrived damaged, please contact us within 48 hours of delivery at lehmuny@gmail.com with photos attached. We’ll make it right.
ℹ️ QUESTIONS?
For any questions related to sizing before you place your order, please refer to our Size Guide or reach out directly — we’re happy to help you find the perfect fit.